Our Proven Approach to hospitality hiring.

Our methodology is built on 25 years of experience, industry intelligence, and a commitment to excellence. We don’t just fill roles. We connect brands with the leaders, doers, and innovators who drive performance, elevate guest experience, and safeguard reputations.

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How we hire right. Every time.

At CourtesyMasters, our method is more than a process. It’s a precision crafted journey. Built on decades of hospitality insight, we identify, connect, and deliver talent that matches your brand, culture, and ambitions. Every step is confidential, strategic, and tailored to long-term success.

01

Strategic briefing

We start by understanding your world, your goals, brand DNA, team dynamics, and hidden challenges. This isn’t about a job description. It’s about defining what success truly looks like in your context.

02

Targeted search intelligence

Using our proprietary networks, confidential search methods, and market data, we surface not only active candidates but passive top performers you won't find on job boards. Our outreach is discreet, data-informed, and personalized.

03

Assessment

Talent isn’t one-size-fits-all. We use structured interviews, cultural fit indicators, and behavioral insights to rigorously assess each candidate. When needed, we deploy cognitive and leadership assessments to remove bias and sharpen confidence.

04

Collaborative shortlisting

You receive a curated shortlist with fewer CVs and more clarity. Each profile includes our expert insight on potential, risks, and cultural alignment, so you make decisions faster and with more certainty.

05

Offer and closure support

From salary strategy to offer negotiation and resignation handling, we manage all the crucial final steps. We ensure momentum stays high, doubts are addressed, and your chosen candidate feels fully committed.

06

Post-hire follow through

Our work doesn’t stop once the contract is signed. We check in, support onboarding, and remain involved behind the scenes. This way, your hire is set up to succeed and you’re never left in the dark.

Still hiring the traditional way?

In hospitality, average hiring costs more than just time it risks guest satisfaction, brand reputation, and team morale. Let’s change that.

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We see people, not profiles.

Behind every vacancy or résumé is a person. We connect on a human level with candidates, clients, and partners.

About us

Discretion is our default.

We handle every career move and hire with the highest confidentiality. Trusted by both leaders and employers worldwide.

About us

Driven by excellence.

We lead by example and with integrity, industry insight, and a commitment to lasting results for people and organizations.

About us

We create an environment where hospitality professionals can connect and share ideas while still maintaining strict embargoes on information to protect the privacy and interests of both clients: candidates and employers.

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What others say

CourtesyMasters is the global leader in hospitality executive search, known for its inclusivity and unmatched discretion. We connect top talent with premier opportunities worldwide, offering a seamless and confidential experience tailored to every career stage.

Rated at a

9.7

“

As we own a wonderful Michelin star Restaurant, also our Human Resources Management is key. With CourtesyMasters, we found a partner that is our businesspartner at all times, as together we develop and manage talent. Personally and business wise.

Executive Chef, Restaurant (Michelin*)

“

The approach of CourtesyMasters is refreshing. Solid. Discreet while transparent. It suits our values and we assure thorough processes in a competitive environment. We reach professionals and talent we normally would not attract.

Managing Director, Investment Management

“

It's rather simple and complex at the same time. CourtesyMasters delivers. Direct communication. Promise=promise. Long-term.

Director of Human Resources, Hotel Group

Recruiting needs attention. Let’s connect.

Contact Us

Your time is valuable. Whether you're hiring discreetly or preparing for growth, we're here to listen, think along, and act swiftly. Choose your preferred way to get in touch.

CourtesyMaster is available Monday to Friday, 8 am - 10 pm Eastern Time.

+31 70 322 76 30 info@courtesymasters.com

Speak with a consultant at your convenience

Thank you for contacting CourtesyMasters. Your message has been successfully received.

Our team will review your inquiry and get back to you shortly.

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Contact Us

Your time is valuable. Whether you're hiring discreetly or preparing for growth, we're here to listen, think along, and act swiftly. Choose your preferred way to get in touch.

CourtesyMaster is available Monday to Friday, 8 am - 10 pm Eastern Time.

+31 70 322 76 30 info@courtesymasters.com

Send us your inquiry. We’ll take it from here.

Thank you for contacting CourtesyMasters. Your message has been successfully received.

Our team will review your inquiry and get back to you shortly.

Oops! Something went wrong while submitting the form.