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When you are building your career, sometimes you don't know what you want in your working life or even in an employer. Hiring the best hospitality employees for over 20 years, I experienced how important it is to keep employees challenged along the way. When you are doing a fantastic job, and you feel ready for the next step, your employer should do the outmost to provide this challenge.

At CourtesyMasters, our team welcomes many hospitality candidates each day. From the more serious and thoughtful ones to the most colourful, inspirational and bright people. Once in a while, we are overwhelmed.

Human Resources have almost two centuries of history with grandfathers Frederick Taylor and Henry Fayol. Overviewing such a long period is impossible to be done in one article.

If you are an employer, director, or hotel manager, we understand how hard it is to find and keep the best candidate for your hospitality recruitment. Employers sometimes have high expectations for their candidates: ‘’I want someone with skill X, solid education at Y, a good dose of loyalty and an honest character.’’ Like they are crossing off a grocery list...