Reduce Hiring Risks with Professional Candidate Assessments

Do you really know who you're hiring? CourtesyMasters offers assessment tools tailored to hospitality, giving you clear insight into competencies, personality, and team fit before contracts are signed.

Why interviews alone aren’t enough in hospitality hiring

The fast pace of hospitality often leads to rushed hires and costly mistakes. CVs and interviews only reveal part of the picture. Do they thrive under pressure? Can they lead a team? Will they complement your company culture? CourtesyMasters offers assessment services that give clear, structured answers. From cognitive skills and personality to role specific behavior, our insights help you select candidates who perform, not just impress. The result: fewer mismatches, stronger teams, and better guest experiences.

Our assessments process

01
Understanding the role and expectations
We start by learning what success looks like in the role from daily tasks to team dynamics, so we can tailor the assessment to your needs.
02
Selecting the right assessment
Based on the role and level, we choose from proven assessments: behavioral, cognitive, leadership potential, or service mindset all relevant towards hospitality.
03
Administering the assessments
We handle everything: test delivery, candidate communication, and timing ensuring a smooth experience for both client and candidate.
04
Interpreting results and reporting
You receive a clear, easy-to-digest report with practical recommendations. We bring you actionable insight
05
Advisory session and hiring guidance
We walk you through the results, answer your questions, and provide recommendations based on candidate fit, role demands, and team compatibility.

Candidate assessments that improve hospitality hiring decisions

Don’t rely on gut feeling alone. CourtesyMasters gives you data driven clarity in a people centric industry. With our tailored assessments, you reduce bad hires, increase team performance, and build trust across departments. Let us help you select candidates who don’t just look good on paper but actually perform on the floor.

Start working with us

Explore our full spectrum of hospitality recruitment

From front of house to finance, we understand every department has its role and its standards. We help you attract professionals who bring consistency, quality, and dedication, no matter where they operate within your organization.

Contact for Employers

While hospitality is our foundation, our recruitment reach extends into all people driven sectors. Whether you're a boutique hotel, corporate office, or service focused brand, we connect you with talent that understands the value of customer experience.

Contact for Employers

Frequently Asked Questions

Is CourtesyMasters a headhunter or recruitment agency?
Do you support international placements?
Is my data handled confidentially?
How can I speak to someone directly?
What makes you different from general recruiters?
Not sure what your next step is?

Contact Us

CourtesyMaster is available Monday to Friday, 8 am - 10 pm Eastern Time.

Office locations+31 70 322 76 30info@courtesymasters.com

Let’s talk. One conversation with our team can unlock clarity, direction and access to roles that never reach the public domain.

Thank you for contacting CourtesyMasters. Your message has been successfully received.

Our team will review your inquiry and get back to you shortly.
Oops! Something went wrong while submitting the form.