Protect Your Business with Independent Candidate Due Diligence

Need to confirm a candidate’s claims or reputation? CourtesyMasters provides discreet due diligence on hospitality professionals so you can move forward with confidence and clarity.

Why final hiring decisions should be based on facts, not assumptions

In hospitality, hiring the wrong person (especially for a leadership role) can impact brand reputation, team morale, and business continuity. But how do you really know a candidate’s history, leadership behavior, or industry standing? CourtesyMasters offers an independent, confidential due diligence service that validates resumes, cross-checks references, and uncovers possible reputational risks. We ask the right questions, speak with relevant contacts, and look beyond surface level impressions so you don’t find out the hard way.

Our due diligence process

01
Intake and role risk review
We begin by understanding the role, level of risk, and any red flags you want to explore, tailoring the scope accordingly.
02
CV and background verification
We verify key claims: employment history, job titles, credentials, and timeline accuracy to identify inconsistencies or exaggerations.
03
Reference and peer interviews
We discreetly contact past supervisors, colleagues, or industry connections to gain honest insights on leadership style, ethics, and reliability.
04
Reputation and risk assessment
We assess the candidate’s standing in the market and be checking for reputational issues, litigation history, or potential risks in sensitive environments.
05
Final report and hiring guidance
You receive a confidential summary with key findings, inconsistencies, and a go/no-go recommendation to ensure helping you make an informed, safe decision.

Due Diligence for hospitality hires you can trust

Hiring senior or high impact roles in hospitality comes with risk but it doesn’t have to be a gamble. CourtesyMasters equips you with a clear, confidential view of your candidate's background before you commit. Our due diligence service adds a layer of protection, giving you peace of mind and protecting your team, brand, and guests from avoidable mistakes.

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Explore our full spectrum of hospitality recruitment

From front of house to finance, we understand every department has its role and its standards. We help you attract professionals who bring consistency, quality, and dedication, no matter where they operate within your organization.

Contact for Employers

While hospitality is our foundation, our recruitment reach extends into all people driven sectors. Whether you're a boutique hotel, corporate office, or service focused brand, we connect you with talent that understands the value of customer experience.

Contact for Employers

Frequently Asked Questions

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Is CourtesyMasters a headhunter or recruitment agency?
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Not sure what your next step is?

Contact Us

CourtesyMaster is available Monday to Friday, 8 am - 10 pm Eastern Time.

Office locations+31 70 322 76 30info@courtesymasters.com

Let’s talk. One conversation with our team can unlock clarity, direction and access to roles that never reach the public domain.

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