FAQ

How are CourtesyMasters' fees structured?

Fees are agreed in advance and depend on the specifics of the assignment. Every engagement is confirmed through a signed agreement covering the project scope, fee structure and other conditions, so everything is clear before the search begins.

Detailed answer

Fees are agreed in advance for each assignment. CourtesyMasters does not publish fixed rates, because no two searches are the same: the fee reflects the complexity, the seniority and the confidentiality of the role.

How are fees usually structured?

Under our terms for employers, fees are typically:

  • fixed or percentage-based
  • structured in phases, for example at the start, at the shortlist and at the hire
  • exclusive of VAT and third-party costs, where these apply

The payment term is 14 days net, unless agreed otherwise in writing.

What is agreed before the search begins?

Every assignment is confirmed in a signed agreement or assignment confirmation that sets out the project scope, the fee structure and any other conditions, such as the search model. Most assignments run on an exclusive or semi-exclusive basis. So everything is clear before any work starts.

You can expect a transparent proposal with clear deliverables, a dedicated consultant who guides the process and a fee structure that fits your assignment. Most clients engage CourtesyMasters through a retained search, a confidential project or a priority assignment.

What else should you know?

  • A placement fee applies when you hire a candidate introduced by CourtesyMasters within 24 months of the introduction, also when the hire is made by an affiliated entity.
  • Our general terms set out what applies when a search changes significantly, is put on hold or is stopped.
  • Every assignment is carried out on a best-effort basis, without fixed deadlines.

How do you get a proposal?

Share your role with us through a request for proposal. A brief description of the role and your situation is enough to start the conversation, and you can attach a document if you have one.

Read our terms for employers for the details.

Related Frequently Asked Questions

What information do you need to start a search?

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To start a search, CourtesyMasters usually discusses the role context, business challenge, location, seniority, reporting line, expectations and timing, together with any confidentiality sensitivities and, where available, the compensation range. A single strategic briefing is normally enough to begin.

Do you handle confidential replacement or stealth searches?

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Yes. CourtesyMasters regularly conducts confidential leadership searches and sensitive replacement assignments. We work with discreet outreach, a controlled information flow and careful candidate screening, so your organisation stays protected throughout the search.

Do you assist employers with interview advice?

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Yes. CourtesyMasters advises employers on every stage of the hiring process, from role profiling and interview techniques to engagement and onboarding. The goal is simple: better conversations, stronger decisions and candidates who feel welcomed from the very first meeting.

What kind of companies does CourtesyMasters work with?

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CourtesyMasters partners with luxury hotels and resorts, private estates, (U)HNWI principals, restaurants, family offices, and international hospitality brands. Want to see the full picture? Explore all departments and sectors we cover.

What geographies does CourtesyMasters cover?

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CourtesyMasters recruits and places worldwide, with candidates and clients across Europe, the Middle East, Asia and the Americas. From luxury hotels and resorts to private residences, our international presence keeps us close to the markets where premium hospitality thrives. Curious where we are based? See our locations.

TL;DR

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TL;DR

Fees are agreed in advance and depend on the specifics of the assignment. Every engagement is confirmed through a signed agreement covering the project scope, fee structure and other conditions, so everything is clear before the search begins.

Fees are agreed in advance for each assignment. CourtesyMasters does not publish fixed rates, because no two searches are the same: the fee reflects the complexity, the seniority and the confidentiality of the role.

How are fees usually structured?

Under our terms for employers, fees are typically:

  • fixed or percentage-based
  • structured in phases, for example at the start, at the shortlist and at the hire
  • exclusive of VAT and third-party costs, where these apply

The payment term is 14 days net, unless agreed otherwise in writing.

What is agreed before the search begins?

Every assignment is confirmed in a signed agreement or assignment confirmation that sets out the project scope, the fee structure and any other conditions, such as the search model. Most assignments run on an exclusive or semi-exclusive basis. So everything is clear before any work starts.

You can expect a transparent proposal with clear deliverables, a dedicated consultant who guides the process and a fee structure that fits your assignment. Most clients engage CourtesyMasters through a retained search, a confidential project or a priority assignment.

What else should you know?

  • A placement fee applies when you hire a candidate introduced by CourtesyMasters within 24 months of the introduction, also when the hire is made by an affiliated entity.
  • Our general terms set out what applies when a search changes significantly, is put on hold or is stopped.
  • Every assignment is carried out on a best-effort basis, without fixed deadlines.

How do you get a proposal?

Share your role with us through a request for proposal. A brief description of the role and your situation is enough to start the conversation, and you can attach a document if you have one.

Read our terms for employers for the details.

Discover Excellent, courteous solutions by courtesymasters

for Candidates
Exclusive career opportunities within global hospitality firms, guided by experts who understand your aspirations and place you where you truly belong. Let us guide you through the next step in your hospitality career.
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for Employers
As an employer partnering with us you secure top hospitality professionals. Our tailored recruitment process connects you with highly qualified candidates who fit your culture and vision. Trust us to deliver discreet, high-caliber talent.
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for Royals, UHNWI & Family Offices
We recruit from estate managers, private chefs, personal assistants to household staff for high-net-worth families, private offices and royal households. Trusted for discretion and cultural awareness, we provide tailored staffing solutions across Europe, the Middle East and beyond.
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Concierge
How we work
We combine deep hospitality knowledge with a boutique, high-touch approach.

From executive search to confidential advisory, we manage every recruitment assignment with care, speed, and sharp focus.

We are trusted by global brands and private employers alike.
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