What kind of companies does CourtesyMasters work with?
CourtesyMasters partners with luxury hotels and resorts, private estates, (U)HNWI principals, restaurants, family offices, and international hospitality brands. Want to see the full picture? Explore all departments and sectors we cover.
Detailed answer
CourtesyMasters works with organisations wherever hospitality is the product: hotels and resorts, restaurants and private members' clubs, private estates and family offices, and international hospitality brands. What connects them is a standard of service that guests notice.
Which types of organisations?
- independent hotels, chain-affiliated properties and hotel groups, from boutique hotels to luxury hotels and resorts
- ownership groups, investors and private equity firms with hospitality portfolios
- restaurants and fine-dining concepts, bars and private members' clubs
- casinos, lifestyle groups and serviced apartments
- royal households, UHNWI and single and multi family offices
- leisure organisations such as holiday parks, attractions, entertainment and sports
- travel and tourism, cruise lines, contract caterers and care hotels
Does CourtesyMasters also recruit beyond hotels and restaurants?
Yes. Next to hotels and restaurants, CourtesyMasters recruits across hospitality, lifestyle and leisure: from cruise lines, contract caterers and care hotels to holiday parks, entertainment and sports, and for private households and family offices.
Do you specialize in a particular hospitality segment?
The emphasis is on premium hospitality: luxury hotels, resorts, restaurants, private members' clubs, private estates, family offices and high-end lifestyle brands. CourtesyMasters does not work exclusively in that segment, though. The specialism is hospitality itself, and every consultant knows the industry from within.
Who has CourtesyMasters worked with?
Organisations in the CourtesyMasters client portfolio include international hotel groups such as Accor, Hilton, Marriott and Radisson, luxury brands such as Belmond, Rosewood and Bulgari Hotels & Resorts, and leisure and entertainment companies such as Center Parcs, Landal and Stage Entertainment.
Do you also work for investors and boards?
Yes. For boards and investment groups, CourtesyMasters places finance leaders who shape capital strategy and asset performance across luxury hotels, investment groups and hospitality brands. One of the case studies describes the placement of a C-level executive at a key asset in the hospitality portfolio of a European private equity investor.
Which roles?
CourtesyMasters recruits for every level of these organisations, from young talent to C-suite leadership, and across all departments, front of house and back of house.
How does the approach differ per organisation?
For a hotel or a group, the search is shaped around the brand, the ownership structure and the leadership team. For royal households, UHNWI and family offices, private staff are placed through a confidential process in which the client's privacy shapes every decision.
Related Frequently Asked Questions
What geographies does CourtesyMasters cover?
CourtesyMasters recruits and places worldwide, with candidates and clients across Europe, the Middle East, Asia and the Americas. From luxury hotels and resorts to private residences, our international presence keeps us close to the markets where premium hospitality thrives. Curious where we are based? See our locations.
How do you protect confidentiality?
Discretion at CourtesyMasters is not just respected, it is expected. We work with NDA protocols, your information is only accessible to employees and associates bound by our strict confidentiality policies, and nothing is shared beyond the people who truly need to know. Read more about how we protect confidentiality.
Can you help us with employer branding?
Yes. CourtesyMasters advises on how to better position your vacancy and company in a competitive talent market. This is especially relevant for strategic, confidential or hard-to-fill roles where message, timing and discretion all matter.
Do you offer interim or freelance hiring solutions?
Absolutely. CourtesyMasters maintains a network of senior interim professionals, from operational leaders to General Managers, ready to step in when your operation needs immediate reinforcement or faces a sudden leadership gap.
Discover our interim management solutions.
How do you ensure the right cultural fit?
CourtesyMasters assesses cultural fit through a deep understanding of the role, brand, team dynamics and leadership context. Depending on the assignment, we combine interviews, behavioural assessments, reference checks and due diligence to evaluate both capability and long-term alignment.
Want to look beneath the surface? Discover our assessments.
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