How do you protect confidentiality?
Discretion at CourtesyMasters is not just respected, it is expected. We work with NDA protocols, your information is only accessible to employees and associates bound by our strict confidentiality policies, and nothing is shared beyond the people who truly need to know. Read more about how we protect confidentiality.
Detailed answer
Discretion at CourtesyMasters is expected, by clients and candidates alike. Every engagement includes a contractual confidentiality obligation for both parties, and your information is only accessible to employees and associates bound by strict confidentiality policies.
What does the confidentiality obligation cover?
Under our general terms, both parties keep all information they receive from each other in the course of an assignment confidential, whether or not it was marked as confidential. The only exception is when the law or a court requires information to be shared. If a client breaches confidentiality, the same terms allow CourtesyMasters to end the agreement immediately.
How is an employer's search kept confidential?
- Every search is confidential from the first conversation.
- Candidates are approached discreetly, and the flow of information about the role and your organisation is controlled.
- Candidate introductions are strictly confidential, may not be shared with third parties and may not be used outside the agreed scope.
- Clients keep the search confidential on their side too, especially in a confidential assignment.
How is a candidate's information protected?
- A profile is never forwarded without the candidate's explicit consent.
- Candidate data is used solely for recruitment purposes.
- An employer may use a candidate's details only for the specific recruitment procedure, and may not add them to a talent pool without the written consent of both the candidate and CourtesyMasters.
Is my data handled confidentially?
Yes. CourtesyMasters operates under the GDPR. Only the data needed for recruitment is collected, personal information is handled securely, and data is stored and processed within the EU or in countries with an adequate level of protection.
Read more about how we protect confidentiality, or see our terms for employers.
Related Frequently Asked Questions
Can you help us with employer branding?
Yes. CourtesyMasters advises on how to better position your vacancy and company in a competitive talent market. This is especially relevant for strategic, confidential or hard-to-fill roles where message, timing and discretion all matter.
What is your recruitment process like?
Every CourtesyMasters search starts with a detailed intake. Together we define your needs, timelines, and expectations. From there we follow our proven approach: we design the search strategy, activate targeted outreach, assess and shortlist candidates, coordinate interviews and support offer, closure and follow-through.
Ready to brief your vacancy? Let us know.
Do you offer interim or freelance hiring solutions?
Absolutely. CourtesyMasters maintains a network of senior interim professionals, from operational leaders to General Managers, ready to step in when your operation needs immediate reinforcement or faces a sudden leadership gap.
Discover our interim management solutions.
How do you ensure the right cultural fit?
CourtesyMasters assesses cultural fit through a deep understanding of the role, brand, team dynamics and leadership context. Depending on the assignment, we combine interviews, behavioural assessments, reference checks and due diligence to evaluate both capability and long-term alignment.
Want to look beneath the surface? Discover our assessments.
Do you specialize in a particular hospitality segment?
Yes, CourtesyMasters focuses exclusively on premium hospitality, including luxury hotels, resorts, restaurants, private members' clubs, family offices, and high end lifestyle brands. That focus means every consultant knows the standards, expectations and dynamics of your segment from within.
Job vacancies in hospitality
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