Employers

Proven Approach to sustainable and inclusive hospitality hiring, passionate & courteous.

Our methodology is built on over 25 years of experience, industry intelligence, and a commitment to excellence. We don’t just fill roles. We connect brands with the leaders, doers, and innovators who drive performance, elevate guest experience, and safeguard reputations. Since 1999.

How we hire right. Every time.

At CourtesyMasters, our method is more than a process. It’s a precision crafted journey. Built on decades of hospitality insight, we identify, connect, and deliver talent that matches your brand, culture, and ambitions. Every step is confidential, strategic, and tailored to long-term success.
01

Strategic briefing

We start by understanding your world, your goals, brand DNA, team dynamics, and hidden challenges. This isn’t about a job description. It’s about defining what success truly looks like in your context.
02

Targeted search intelligence

Using our proprietary networks, confidential search methods, and market data, we surface not only active candidates but passive top performers you won't find on job boards. Our outreach is discreet, data-informed, and personalized.
03

Assessment

Talent isn’t one-size-fits-all. We use structured interviews, cultural fit indicators, and behavioral insights to rigorously assess each candidate. When needed, we deploy cognitive and leadership assessments to remove bias and sharpen confidence.
04

Collaborative shortlisting

You receive a curated shortlist with fewer CVs and more clarity. Each profile includes our expert insight on potential, risks, and cultural alignment, so you make decisions faster and with more certainty.
05

Offer and closure support

From salary strategy to offer negotiation and resignation handling, we manage all the crucial final steps. We ensure momentum stays high, doubts are addressed, and your chosen candidate feels fully committed.
06

Post-hire follow through

Our work doesn’t stop once the contract is signed. We check in, support onboarding, and remain involved behind the scenes. This way, your hire is set up to succeed and you’re never left in the dark.
In hospitality, average hiring costs more than just time it risks guest satisfaction, brand reputation, and team morale. Let’s change that.

CourtesyMasters is a leading talent acquisition and executive search partner dedicated to the hospitality world. With decades of experience and a human-centred approach, we match remarkable professionals with the right roles while supporting employers in building teams that drive success and elevate guest experiences worldwide.

Global Hospitality Talent, Human First

Fingerspitzengefühl is an intuitive feeling to act in delicate matters or under difficult circumstances. We all possess to some degree this intuitive feeling. It asks for a keen awareness of subtle nuances and the ability to read between the lines. Through experiences and observation we are able to improve this quality. We use it in conjunction with rational analysis and critical thinking, especially in complex situations.

Larissa Zwart

We see people, not profiles.

Behind every vacancy or résumé is a person. We connect on a human level with candidates, clients, and partners.

Discretion is our default.

We handle every career move and hire with the highest confidentiality. Trusted by both leaders and employers worldwide.

Driven by excellence.

We lead by example and with integrity, industry insight, and a commitment to lasting results for people and organizations.
Hospitality professional presenting wine - CourtesyMasters

What others say

CourtesyMasters is the global leader in hospitality executive search, known for its inclusivity and unmatched discretion. We connect top talent with premier opportunities worldwide, offering a seamless and confidential experience tailored to every career stage.
Rated at a
9.7
Integrity, honesty, and always looking for the perfect match. Confidence in the candidates and always open for a good conversation.
General Manager, Hotel Chain, The Netherlands
As we own a wonderful Michelin star Restaurant, also our Human Resources Management is key. With CourtesyMasters, we found a partner that is our businesspartner at all times, as together we develop and manage talent. Personally and business wise.
Executive Chef, Restaurant (Michelin*)
The approach of CourtesyMasters is refreshing. Solid. Discreet while transparent. It suits our values and we assure thorough processes in a competitive environment. We reach professionals and talent we normally would not attract.
Managing Director, Investment Management

Frequently Asked Questions

I’m not actively job hunting. Can I still register?

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Absolutely. Many candidates in our network are passive. If you're open to future opportunities, you're very welcome to submit your CV.

What sets CourtesyMasters apart from other agencies?

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We’re not an agency. We’re a partner. With over 20 years of hospitality focus, a hand-picked network, and boutique-style service, we deliver what others promise.

What geographies do you cover?

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We work globally from our offices in The Netherlands, Monaco, Spain, and Italy with placements across EMEA, the Americas, and Asia Pacific.

How do you protect confidentiality?

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Discretion is our default. Whether it’s a sensitive leadership search or a stealth team replacement, we operate with full confidentiality and NDA protocols.

Can you help us with employer branding?

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Yes. We advise on how to better position your vacancy and company in a competitive talent market especially vital for hard-to-fill or strategic roles.

What’s your recruitment process like?

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It starts with a detailed intake. We define your needs, timelines, and expectations and handle everything from headhunting to pre-selection and interview coordination.

Ready to brief your vacancy? Let us know here.

Do you offer interim or freelance hiring solutions?

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Absolutely. We maintain a network of senior interim professionals and flexible talent ready to step in when your operation needs immediate reinforcement.