FAQ

What search models does CourtesyMasters offer: exclusive or semi-exclusive?

Most assignments are conducted on an exclusive or semi-exclusive basis, defined by a signed agreement with a clear project scope. Which model fits best depends on your role, timeline and confidentiality needs, and that is exactly what CourtesyMasters thinks through with you during the strategic briefing. Prefer the fine print first? See our employer terms and conditions.

Detailed answer

Most assignments at CourtesyMasters run on an exclusive or semi-exclusive basis. Both are confirmed in a signed agreement or assignment confirmation that sets out the scope, the fee structure and any exclusivity conditions before the search begins.

What does an exclusive mandate mean?

With an exclusive mandate, CourtesyMasters is the only agency working on your search. That allows full commitment on both sides: senior consultants, market intelligence and discreet outreach, all dedicated to your role. The house takes full ownership of your search, from the first briefing to the final placement, and every approach to a candidate runs through one agency.

What does semi-exclusive mean?

A semi-exclusive arrangement sits between an exclusive search and an open one, in which several agencies work on the same vacancy at the same time. In a semi-exclusive search, the role is not shared freely, but the exclusivity is limited in some way. How that works for your assignment is agreed with you in advance and set out in the signed agreement.

Which model fits your search?

That depends on the role, your timeline and how much confidentiality the search needs. The choice is made together in the strategic briefing, before the search begins.

What do we ask of you?

Whichever model you choose, our terms ask the same of every client:

  • provide accurate and timely information about the vacancy and the organisational context
  • keep the search confidential, especially in a confidential assignment
  • involve the relevant decision-makers in the process

Candidates introduced by CourtesyMasters are confidential and may not be shared outside the agreed scope. If you hire a candidate we introduced within 24 months of the introduction, the agreed placement fee applies.

Our general terms also set out what applies when a search changes significantly, is put on hold or is stopped. Read our terms for employers for the details, or discuss your search with us in confidence.

Related Frequently Asked Questions

Does CourtesyMasters also recruit beyond hotels and restaurants?

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Our focus is premium hospitality: luxury hotels, resorts, restaurants, private members' clubs, private estates, family offices and high-end lifestyle brands. Does your organisation live by hospitality standards? Then we would be glad to explore what a search partnership could look like.

Do you have case studies of successful placements?

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Yes. We document a selection of our work, from confidential leadership searches to interim assignments, in our case studies: real placements, real results. For confidential assignments we only share what all parties have approved.

Do you provide temporary or event staffing?

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CourtesyMasters focuses on permanent placements, executive search and senior interim management, rather than temporary or event staffing. If your operation needs experienced leadership at short notice, our interim management solutions may be the right fit.

How do I choose the right hospitality recruitment partner?

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Look for sector specialisation, a clear assessment approach, strict confidentiality and a partner who invests in understanding your organisation before presenting profiles. Ask any firm to explain the methodology behind a search and how success is measured. Our six-step methodology shows how CourtesyMasters approaches this.

How quickly can an interim professional be deployed?

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Interim assignments are built for speed. After a focused intake, CourtesyMasters activates its interim network immediately and presents available professionals as quickly as the situation requires.

Need support at short notice? Explore our interim management solutions.

TL;DR

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TL;DR

Most assignments are conducted on an exclusive or semi-exclusive basis, defined by a signed agreement with a clear project scope. Which model fits best depends on your role, timeline and confidentiality needs, and that is exactly what CourtesyMasters thinks through with you during the strategic briefing. Prefer the fine print first? See our employer terms and conditions.

Most assignments at CourtesyMasters run on an exclusive or semi-exclusive basis. Both are confirmed in a signed agreement or assignment confirmation that sets out the scope, the fee structure and any exclusivity conditions before the search begins.

What does an exclusive mandate mean?

With an exclusive mandate, CourtesyMasters is the only agency working on your search. That allows full commitment on both sides: senior consultants, market intelligence and discreet outreach, all dedicated to your role. The house takes full ownership of your search, from the first briefing to the final placement, and every approach to a candidate runs through one agency.

What does semi-exclusive mean?

A semi-exclusive arrangement sits between an exclusive search and an open one, in which several agencies work on the same vacancy at the same time. In a semi-exclusive search, the role is not shared freely, but the exclusivity is limited in some way. How that works for your assignment is agreed with you in advance and set out in the signed agreement.

Which model fits your search?

That depends on the role, your timeline and how much confidentiality the search needs. The choice is made together in the strategic briefing, before the search begins.

What do we ask of you?

Whichever model you choose, our terms ask the same of every client:

  • provide accurate and timely information about the vacancy and the organisational context
  • keep the search confidential, especially in a confidential assignment
  • involve the relevant decision-makers in the process

Candidates introduced by CourtesyMasters are confidential and may not be shared outside the agreed scope. If you hire a candidate we introduced within 24 months of the introduction, the agreed placement fee applies.

Our general terms also set out what applies when a search changes significantly, is put on hold or is stopped. Read our terms for employers for the details, or discuss your search with us in confidence.

Discover Excellent, courteous solutions by courtesymasters

for Candidates
Exclusive career opportunities within global hospitality firms, guided by experts who understand your aspirations and place you where you truly belong. Let us guide you through the next step in your hospitality career.
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for Employers
As an employer partnering with us you secure top hospitality professionals. Our tailored recruitment process connects you with highly qualified candidates who fit your culture and vision. Trust us to deliver discreet, high-caliber talent.
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for Royals, UHNWI & Family Offices
We recruit from estate managers, private chefs, personal assistants to household staff for high-net-worth families, private offices and royal households. Trusted for discretion and cultural awareness, we provide tailored staffing solutions across Europe, the Middle East and beyond.
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How we work
We combine deep hospitality knowledge with a boutique, high-touch approach.

From executive search to confidential advisory, we manage every recruitment assignment with care, speed, and sharp focus.

We are trusted by global brands and private employers alike.
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