Employers

Il nostro approccio collaudato alle assunzioni nel settore alberghiero.

La nostra metodologia si basa su 25 anni di esperienza, intelligenza di settore e impegno per l'eccellenza. Non ci limitiamo a ricoprire ruoli. Mettiamo in contatto i marchi con i leader, gli attori e gli innovatori che promuovono le prestazioni, migliorano l'esperienza degli ospiti e salvaguardano la reputazione.

How we hire right. Every time.

At CourtesyMasters, our method is more than a process. It’s a precision crafted journey. Built on decades of hospitality insight, we identify, connect, and deliver talent that matches your brand, culture, and ambitions. Every step is confidential, strategic, and tailored to long-term success.
01

Strategic briefing

We start by understanding your world, your goals, brand DNA, team dynamics, and hidden challenges. This isn’t about a job description. It’s about defining what success truly looks like in your context.
02

Targeted search intelligence

Using our proprietary networks, confidential search methods, and market data, we surface not only active candidates but passive top performers you won't find on job boards. Our outreach is discreet, data-informed, and personalized.
03

Assessment

Talent isn’t one-size-fits-all. We use structured interviews, cultural fit indicators, and behavioral insights to rigorously assess each candidate. When needed, we deploy cognitive and leadership assessments to remove bias and sharpen confidence.
04

Collaborative shortlisting

You receive a curated shortlist with fewer CVs and more clarity. Each profile includes our expert insight on potential, risks, and cultural alignment, so you make decisions faster and with more certainty.
05

Offer and closure support

From salary strategy to offer negotiation and resignation handling, we manage all the crucial final steps. We ensure momentum stays high, doubts are addressed, and your chosen candidate feels fully committed.
06

Post-hire follow through

Our work doesn’t stop once the contract is signed. We check in, support onboarding, and remain involved behind the scenes. This way, your hire is set up to succeed and you’re never left in the dark.
Nell'ospitalità, un'assunzione mediocre costa più del semplice tempo: mette a rischio la soddisfazione degli ospiti, la reputazione del brand e il morale del team. Cambiamo le cose.

Nell'ospitalità, un'assunzione mediocre costa più del semplice tempo: mette a rischio la soddisfazione degli ospiti, la reputazione del brand e il morale del team. Cambiamo le cose.

CourtesyMasters è un partner leader nell'acquisizione di talenti e nella ricerca di executive dedicato al mondo dell'ospitalità. Con decenni di esperienza e un approccio incentrato sulle persone, abbiniamo professionisti straordinari ai ruoli giusti, supportando al contempo i datori di lavoro nella creazione di team che guidano il successo ed elevano le esperienze degli ospiti in tutto il mondo.

Talenti globali nell'ospitalità, le persone al primo posto

Fingerspitzengefühl è la capacità intuitiva di agire in questioni delicate o in circostanze difficili. Tutti possediamo in una certa misura questo intuito. Richiede una spiccata sensibilità per le sfumature sottili e la capacità di leggere tra le righe. Attraverso l'esperienza e l'osservazione, siamo in grado di migliorare questa qualità. La utilizziamo insieme all'analisi razionale e al pensiero critico, specialmente in situazioni complesse.

Larissa Zwart

Vediamo persone, non profili.

Dietro ogni posto vacante o curriculum c'è una persona. Ci connettiamo a livello umano con candidati, clienti e partner.

La discrezione è la nostra impostazione predefinita.

Gestiamo ogni trasferimento di carriera e assunzione con la massima riservatezza. Scelto da leader e datori di lavoro in tutto il mondo.

Guidati dall'eccellenza.

Diamo l'esempio e con integrità, conoscenza del settore e impegno per risultati duraturi per persone e organizzazioni.

Independent.

We lead by example and with integrity, industry insight, and a commitment to lasting results for people and organizations.

Inspirational

We lead by example and with integrity, industry insight, and a commitment to lasting results for people and organizations.

Effective

We lead by example and with integrity, industry insight, and a commitment to lasting results for people and organizations.

Excellence

We lead by example and with integrity, industry insight, and a commitment to lasting results for people and organizations.
Hospitality professional presenting wine - CourtesyMasters

Cosa dicono gli altri

CourtesyMasters è il leader mondiale nella ricerca esecutiva nel settore alberghiero, noto per la sua inclusività e discrezione senza pari. Mettiamo in contatto i migliori talenti con le migliori opportunità in tutto il mondo, offrendo un'esperienza fluida e riservata su misura per ogni fase della carriera.
Valutato a
9,7
Working with CourtesyMasters is a true long term partnership. They fully understand your company, need, culture and always go the extra mile to find the right candidate. Thanks for all you do!
CCO, Hotel Chain, USA
As we own a wonderful Michelin star Restaurant, also our Human Resources Management is key. With CourtesyMasters, we found a partner that is our businesspartner at all times, as together we develop and manage talent. Personally and business wise.
Executive Chef, Restaurant (Michelin*)
The approach of CourtesyMasters is refreshing. Solid. Discreet while transparent. It suits our values and we assure thorough processes in a competitive environment. We reach professionals and talent we normally would not attract.
Managing Director, Investment Management

Domande frequenti

What does CourtesyMasters' recruitment service include?

Plus Icon

Our recruitment service supports hospitality employers worldwide in identifying and securing exceptional talent, through discreet, personalised search and selection. It covers the full journey from briefing and search to assessment, introduction and follow-through. Discover our recruitment services.

What search models does CourtesyMasters offer: exclusive or semi-exclusive?

Plus Icon

Most assignments are conducted on an exclusive or semi-exclusive basis, defined by a signed agreement with a clear project scope. Which model fits best depends on your role, timeline and confidentiality needs, and that is exactly what CourtesyMasters thinks through with you during the strategic briefing. Prefer the fine print first? See our employer terms and conditions.

Does CourtesyMasters also recruit beyond hotels and restaurants?

Plus Icon

Our focus is premium hospitality: luxury hotels, resorts, restaurants, private members' clubs, private estates, family offices and high-end lifestyle brands. Does your organisation live by hospitality standards? Then we would be glad to explore what a search partnership could look like.

Do you have case studies of successful placements?

Plus Icon

Yes. We document a selection of our work, from confidential leadership searches to interim assignments, in our case studies: real placements, real results. For confidential assignments we only share what all parties have approved.

Do you provide temporary or event staffing?

Plus Icon

CourtesyMasters focuses on permanent placements, executive search and senior interim management, rather than temporary or event staffing. If your operation needs experienced leadership at short notice, our interim management solutions may be the right fit.

How do I choose the right hospitality recruitment partner?

Plus Icon

Look for sector specialisation, a clear assessment approach, strict confidentiality and a partner who invests in understanding your organisation before presenting profiles. Ask any firm to explain the methodology behind a search and how success is measured. Our six-step methodology shows how CourtesyMasters approaches this.

How quickly can an interim professional be deployed?

Plus Icon

Interim assignments are built for speed. After a focused intake, CourtesyMasters activates its interim network immediately and presents available professionals as quickly as the situation requires.

Need support at short notice? Explore our interim management solutions.