FAQ

How can I report recruitment fraud or impersonation involving CourtesyMasters?

If you receive a suspicious message or offer that claims to come from CourtesyMasters, please contact us directly before responding. We will confirm whether the communication is genuine and take action to protect you.

Detailed answer

If you receive a suspicious message or offer that claims to come from CourtesyMasters, contact us directly before you respond. CourtesyMasters confirms whether the communication comes from the house and takes action to protect you.

What should you do?

How do you recognise how CourtesyMasters works?

  • As a candidate in a search, you never pay CourtesyMasters to be introduced to a role.
  • CourtesyMasters never forwards your profile to an employer without your explicit consent.
  • CourtesyMasters never pressures candidates.

A message that asks you for money to be considered for a job, or that pushes you to act quickly, does not match how CourtesyMasters works.

Why can't you find every role on our website?

Around 75% of CourtesyMasters assignments are conducted discreetly and never published, so an approach for a confidential role will not always match a vacancy on our jobs page. That is why it is best to check with CourtesyMasters directly.

How can you verify the company?

The legal entity behind CourtesyMasters is United Courtesy Masters B.V., registered with the Dutch Chamber of Commerce (KvK) under number 27303163. The headquarters is at Zuid-Hollandlaan 7, 2596 AL The Hague, the Netherlands.

How do you report a concern?

You can report fraud through the contact form, or report a concern confidentially. Questions about your personal data can be sent to privacy@courtesymasters.com.

Related Frequently Asked Questions

Where is CourtesyMasters headquartered?

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CourtesyMasters is headquartered in The Hague, The Netherlands, and works internationally from hubs in Madrid, Florence, Rome, London, Monaco and Cannes. See our locations for the full overview.

When was CourtesyMasters founded?

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CourtesyMasters was founded in Rotterdam, The Netherlands, in 1999. From Rotterdam to the world: over more than twenty-five years we have grown into an international hospitality search partner built on trust and discretion, working today from our headquarters in The Hague. Read more in our story.

What methodology does CourtesyMasters use to place candidates?

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CourtesyMasters uses a structured six-step methodology built on over 25 years of hospitality search experience: strategic briefing, targeted search intelligence, assessment, collaborative shortlisting, offer and closure support, and post-hire follow-through. Every step is designed to protect confidentiality, quality and long-term fit. Discover our methodology in detail.

How can I speak to someone directly?

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You can reach CourtesyMasters directly by phone on +31-703227630, by email at info@courtesymasters.com, or through our booking page or contact form. We respond personally and direct your enquiry to the right consultant or partner, whether your question concerns a confidential hire, a career move or a private staffing request.

Do you support international placements?

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Yes. CourtesyMasters routinely supports relocations and international assignments for employers, candidates and private clients, with placements across Europe, the Middle East, Asia and the Americas. See our locations for where we are based.

TL;DR

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TL;DR

If you receive a suspicious message or offer that claims to come from CourtesyMasters, please contact us directly before responding. We will confirm whether the communication is genuine and take action to protect you.

If you receive a suspicious message or offer that claims to come from CourtesyMasters, contact us directly before you respond. CourtesyMasters confirms whether the communication comes from the house and takes action to protect you.

What should you do?

How do you recognise how CourtesyMasters works?

  • As a candidate in a search, you never pay CourtesyMasters to be introduced to a role.
  • CourtesyMasters never forwards your profile to an employer without your explicit consent.
  • CourtesyMasters never pressures candidates.

A message that asks you for money to be considered for a job, or that pushes you to act quickly, does not match how CourtesyMasters works.

Why can't you find every role on our website?

Around 75% of CourtesyMasters assignments are conducted discreetly and never published, so an approach for a confidential role will not always match a vacancy on our jobs page. That is why it is best to check with CourtesyMasters directly.

How can you verify the company?

The legal entity behind CourtesyMasters is United Courtesy Masters B.V., registered with the Dutch Chamber of Commerce (KvK) under number 27303163. The headquarters is at Zuid-Hollandlaan 7, 2596 AL The Hague, the Netherlands.

How do you report a concern?

You can report fraud through the contact form, or report a concern confidentially. Questions about your personal data can be sent to privacy@courtesymasters.com.

Discover Excellent, courteous solutions by courtesymasters

for Candidates
Exclusive career opportunities within global hospitality firms, guided by experts who understand your aspirations and place you where you truly belong. Let us guide you through the next step in your hospitality career.
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for Employers
As an employer partnering with us you secure top hospitality professionals. Our tailored recruitment process connects you with highly qualified candidates who fit your culture and vision. Trust us to deliver discreet, high-caliber talent.
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for Royals, UHNWI & Family Offices
We recruit from estate managers, private chefs, personal assistants to household staff for high-net-worth families, private offices and royal households. Trusted for discretion and cultural awareness, we provide tailored staffing solutions across Europe, the Middle East and beyond.
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How we work
We combine deep hospitality knowledge with a boutique, high-touch approach.

From executive search to confidential advisory, we manage every recruitment assignment with care, speed, and sharp focus.

We are trusted by global brands and private employers alike.
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