Team Assessments

What a team assessment reveals about your leadership group

Do you really know who you're hiring? CourtesyMasters offers assessment tools tailored to hospitality, giving you clear insight into competencies, personality, and team fit before contracts are signed.
CourtesyMasters is a boutique hospitality search agency that has assessed leadership teams since 1999, working with owners, boards and general managers across Europe and beyond. Every individual on your management team is capable. Together, somehow, they add up to less than they should.

The meetings run long and decide little. One department quietly carries the others. Two strong people avoid each other courteously. Nothing is broken enough to name out loud, and standards slip by a degree at a time.

The issue is rarely capability. It is composition. Strengths that overlap leave a blind spot nobody owns, and a team can look excellent on paper while no one is actually covering the floor.

A team assessment maps how styles, strengths and blind spots interact across your leadership group, then sets that picture against what the property actually demands. We discuss the findings with the team, never about them.

The assessment helps you see where the team reinforces itself, where friction is hiding, and which single addition would change the balance. Your next appointment is then made against a known gap rather than a job description.

Describe your team as it stands today, in confidence, and we will tell you what an assessment would show.

Larissa Zwart

Why interviews alone aren’t enough in hospitality hiring

Frequently Asked Questions

What does your career management and coaching offering involve?

Plus Icon

Our career management and coaching services support senior hospitality professionals with career strategy, personal development and leadership growth. These are separate engagements, always agreed with you in advance. Read more about personal career management.

Can I register as a student or recent graduate?

Plus Icon

Yes. CourtesyMasters works with hospitality talent at every stage, from trainees and emerging talent to seasoned executives. Submit your CV and we will keep you in mind for opportunities that fit your ambitions and your stage of career.

How can I update or delete my personal data?

Plus Icon

You can request access, correction or deletion of your personal data at any time by contacting us. Every request is handled in line with CourtesyMasters' privacy policy and applicable data protection legislation.

What happens if there is no current match for my profile?

Plus Icon

With your consent, CourtesyMasters keeps your profile in our network for future opportunities. Many placements start long before a role becomes publicly available, so we will contact you discreetly the moment a fitting opportunity arises.

Can I apply confidentially if my current employer is in your network?

Plus Icon

Yes, also when your current employer is part of the CourtesyMasters network. Share any sensitivities during our first conversation and we will handle your profile with complete discretion. We agree with you in advance which employers may or may not be approached, and your CV is never shared without your approval.

Will CourtesyMasters share my CV with employers without my permission?

Plus Icon

No. CourtesyMasters only forwards your CV to an employer with your explicit approval. Your details are handled confidentially at every stage. Read more about how we protect confidentiality.

Do you assist me improve my interview skills?

Plus Icon

Yes. When you are matched to a role, CourtesyMasters prepares you thoroughly for every conversation, with interview coaching as part of our seven-step recruitment process. Longlisted and shortlisted candidates also receive personal feedback along the way.