Talent due diligence before the contract is signed
At leadership level a CV is a curated document and a reference is often a favour. Both can be entirely true and still leave out what matters most: how someone behaved when the numbers were poor and nobody was watching.
Verification is not suspicion. It is the ordinary care you would apply to any decision that shapes culture, guest experience and the value of the asset itself.
We scope the work to the risk. We verify the record, speak discreetly with people who worked alongside your candidate rather than only those they nominated, and assess standing in a market where reputation travels faster than any file.
You receive a written picture of the person behind the record, including what we could not confirm. It helps you sign with confidence, or step away early and quietly.
Tell us which appointment is on the table. Nothing leaves this conversation.
Why final hiring decisions should be based on facts, not assumptions
Frequently Asked Questions
What does your career management and coaching offering involve?
Our career management and coaching services support senior hospitality professionals with career strategy, personal development and leadership growth. These are separate engagements, always agreed with you in advance. Read more about personal career management.
Can I register as a student or recent graduate?
Yes. CourtesyMasters works with hospitality talent at every stage, from trainees and emerging talent to seasoned executives. Submit your CV and we will keep you in mind for opportunities that fit your ambitions and your stage of career.
How can I update or delete my personal data?
You can request access, correction or deletion of your personal data at any time by contacting us. Every request is handled in line with CourtesyMasters' privacy policy and applicable data protection legislation.
What happens if there is no current match for my profile?
With your consent, CourtesyMasters keeps your profile in our network for future opportunities. Many placements start long before a role becomes publicly available, so we will contact you discreetly the moment a fitting opportunity arises.
Can I apply confidentially if my current employer is in your network?
Yes, also when your current employer is part of the CourtesyMasters network. Share any sensitivities during our first conversation and we will handle your profile with complete discretion. We agree with you in advance which employers may or may not be approached, and your CV is never shared without your approval.
Will CourtesyMasters share my CV with employers without my permission?
No. CourtesyMasters only forwards your CV to an employer with your explicit approval. Your details are handled confidentially at every stage. Read more about how we protect confidentiality.
Do you assist me improve my interview skills?
Yes. When you are matched to a role, CourtesyMasters prepares you thoroughly for every conversation, with interview coaching as part of our seven-step recruitment process. Longlisted and shortlisted candidates also receive personal feedback along the way.