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Proven Approach to sustainable and inclusive hospitality hiring, passionate & courteous.

Our methodology is built on over 25 years of experience, industry intelligence, and a commitment to excellence. We don’t just fill roles. We connect brands with the leaders, doers, and innovators who drive performance, elevate guest experience, and safeguard reputations. Since 1999.
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How we hire right. Every time.

At CourtesyMasters, our method is more than a process. It’s a precision crafted journey. Built on decades of hospitality insight, we identify, connect, and deliver talent that matches your brand, culture, and ambitions. Every step is confidential, strategic, and tailored to long-term success.
01

Strategic briefing

We start by understanding your world, your goals, brand DNA, team dynamics, and hidden challenges. This isn’t about a job description. It’s about defining what success truly looks like in your context.
02

Targeted search intelligence

Using our proprietary networks, confidential search methods, and market data, we surface not only active candidates but passive top performers you won't find on job boards. Our outreach is discreet, data-informed, and personalized.
03

Assessment

Talent isn’t one-size-fits-all. We use structured interviews, cultural fit indicators, and behavioral insights to rigorously assess each candidate. When needed, we deploy cognitive and leadership assessments to remove bias and sharpen confidence.
04

Collaborative shortlisting

You receive a curated shortlist with fewer CVs and more clarity. Each profile includes our expert insight on potential, risks, and cultural alignment, so you make decisions faster and with more certainty.
05

Offer and closure support

From salary strategy to offer negotiation and resignation handling, we manage all the crucial final steps. We ensure momentum stays high, doubts are addressed, and your chosen candidate feels fully committed.
06

Post-hire follow through

Our work doesn’t stop once the contract is signed. We check in, support onboarding, and remain involved behind the scenes. This way, your hire is set up to succeed and you’re never left in the dark.
In hospitality, average hiring costs more than just time it risks guest satisfaction, brand reputation, and team morale. Let’s change that.

CourtesyMasters is a leading talent acquisition and executive search partner dedicated to the hospitality world. With decades of experience and a human-centred approach, we match remarkable professionals with the right roles while supporting employers in building teams that drive success and elevate guest experiences worldwide.

Global Hospitality Talent, Human First

Fingerspitzengefühl is an intuitive feeling to act in delicate matters or under difficult circumstances. We all possess to some degree this intuitive feeling. It asks for a keen awareness of subtle nuances and the ability to read between the lines. Through experiences and observation we are able to improve this quality. We use it in conjunction with rational analysis and critical thinking, especially in complex situations.

Larissa Zwart
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Personal
Confidencial
Liderazgo
Independent
Inspirational
Effective
Excellence

Vemos personas, no perfiles.

Detrás de cada vacante o currículum hay una persona. Nos conectamos a nivel humano con candidatos, clientes y socios.
Sobre nosotros

La discreción es nuestra opción predeterminada.

Gestionamos cada cambio de carrera y contratación con la máxima confidencialidad. Tanto líderes como empleadores de todo el mundo confían en nosotros.
Sobre nosotros

Impulsados por la excelencia.

Lideramos con el ejemplo y con integridad, conocimiento de la industria y un compromiso con resultados duraderos para las personas y las organizaciones.
Sobre nosotros

Independent.

We lead by example and with integrity, industry insight, and a commitment to lasting results for people and organizations.
About us

Inspirational

We lead by example and with integrity, industry insight, and a commitment to lasting results for people and organizations.
About us

Excellence

We lead by example and with integrity, industry insight, and a commitment to lasting results for people and organizations.
About us

Effective

We lead by example and with integrity, industry insight, and a commitment to lasting results for people and organizations.
About us
Hospitality professional presenting wine - CourtesyMasters

Lo que dicen los demás

CourtesyMasters es el líder mundial en búsqueda de ejecutivos hoteleros, conocido por su inclusividad y discreción inigualable. Conectamos a los mejores talentos con oportunidades de primer nivel en todo el mundo, ofreciendo una experiencia fluida y confidencial adaptada a cada etapa profesional.
Calificado con un
9,7
“
As we own a wonderful Michelin star Restaurant, also our Human Resources Management is key. With CourtesyMasters, we found a partner that is our businesspartner at all times, as together we develop and manage talent. Personally and business wise.
Executive Chef, Restaurant (Michelin*)
“
The approach of CourtesyMasters is refreshing. Solid. Discreet while transparent. It suits our values and we assure thorough processes in a competitive environment. We reach professionals and talent we normally would not attract.
Managing Director, Investment Management
“
It's rather simple and complex at the same time. CourtesyMasters delivers. Direct communication. Promise=promise. Long-term.
Director of Human Resources, Hotel Group

Preguntas frecuentes

No estoy buscando trabajo activamente. ¿Aún puedo registrarme?

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Absolutamente. Muchos candidatos de nuestra red son pasivos. Si estás abierto a futuras oportunidades, eres bienvenido a envía tu CV.

¿Qué diferencia a CourtesyMasters de otras agencias?

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No somos una agencia. Somos socios. Con más de 20 años dedicados a la hospitalidad, una red cuidadosamente seleccionada y un servicio tipo boutique, cumplimos lo que otros prometen.

¿Qué zonas geográficas cubren?

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Trabajamos a nivel mundial desde nuestras oficinas en los Países Bajos, Mónaco, España e Italia, con ubicaciones en EMEA, América y Asia Pacífico.

¿Cómo se protege la confidencialidad?

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La discreción es nuestra opción predeterminada. Ya sea que se trate de una búsqueda delicada de líderes o de un reemplazo sigiloso de un equipo, operamos con total confidencialidad y protocolos de confidencialidad.

¿Puedes ayudarnos con la marca del empleador?

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Sí. Le asesoramos sobre cómo posicionar mejor su vacante y su empresa en un mercado de talento competitivo, especialmente vital para puestos estratégicos o difíciles de cubrir.

¿Cómo es su proceso de contratación?

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Comienza con una ingesta detallada. Definimos sus necesidades, plazos y expectativas y nos ocupamos de todo, desde la búsqueda de personal hasta la preselección y la coordinación de las entrevistas.‍

¿Está listo para informar sobre su vacante? Háznoslo saber aquí.

¿Ofrecen soluciones de contratación interina o independiente?

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Absolutamente. Mantenemos una red de profesionales interinos sénior y talentos flexibles listos para intervenir cuando su operación necesite un refuerzo inmediato.

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Off market candidates