Plan Hotel Group

Planhotel Hospitality Group was founded in 1997 in Lugano, Switzerland, where its headquarters remains today. For more than two decades the company has operated as a leading hotel management group for resorts and hotels in the Indian Ocean, combining Italian style with local tradition.

A unique combination of style and tradition

Planhotel is renowned for blending local tradition with distinctive Italian design across its properties, without ever losing sight of an exemplary all inclusive guest experience. The group focuses on management, marketing strategy and distribution across its portfolio of resort and hotel brands, continually looking for ways to improve the service it delivers.

Three distinct brands

Planhotel Hospitality Group operates its properties under three brands, each with its own identity:

• Diamonds Hotels & Resorts, the group's flagship resort brand across the Indian Ocean
• Sandies Hotels & Resorts, offering a more relaxed, accessible resort experience
• Exploreans Camps & Lodges, providing safari experiences across Kenya and Tanzania

A home away from home

The group works from a clear conviction that its resorts and hotels should feel like a home away from home. Every day, staff and partners work towards improving guest satisfaction with a passionate dedication to optimising each aspect of the service, guided by a stated ambition to be seen as the best small hotel and resort chain in the world.

Destinations across the Indian Ocean and beyond

From the Maldives and Zanzibar to Kenya, Mozambique and its home base in Lugano, Planhotel's collection also includes boutique properties such as The View Lugano and Hotel Italia Cortona in Tuscany, reflecting the group's Italian roots alongside its Indian Ocean heritage.

Culture

• A home away from home: a genuine family atmosphere across every resort and hotel
• Actors, not spectators: a philosophy of active involvement rather than passive management
• Italian style, local tradition: a unique combination reflected in design and guest service
• Continuous self-improvement: passion for hospitality paired with a strong learning culture

Human Resources

Planhotel Hospitality Group believes each person can make a difference, fostering a culture of respect, fairness, integrity and pride of ownership among its employees.

• A high priority placed on employee development across all fields
• A professional, harmonious approach to colleagues, partners and guests alike
• Roles across resorts in the Indian Ocean and boutique hotels in Italy and Switzerland