Frequently asked questions.

Our career management and coaching services support senior hospitality professionals with career strategy, personal development and leadership growth. These are separate engagements, always agreed with you in advance. Read more about personal career management.

Yes. CourtesyMasters works with hospitality talent at every stage, from trainees and emerging talent to seasoned executives. Submit your CV and we will keep you in mind for opportunities that fit your ambitions and your stage of career.

You can request access, correction or deletion of your personal data at any time by contacting us. Every request is handled in line with CourtesyMasters' privacy policy and applicable data protection legislation.

With your consent, CourtesyMasters keeps your profile in our network for future opportunities. Many placements start long before a role becomes publicly available, so we will contact you discreetly the moment a fitting opportunity arises.

Yes, also when your current employer is part of the CourtesyMasters network. Share any sensitivities during our first conversation and we will handle your profile with complete discretion. We agree with you in advance which employers may or may not be approached, and your CV is never shared without your approval.

No. CourtesyMasters only forwards your CV to an employer with your explicit approval. Your details are handled confidentially at every stage. Read more about how we protect confidentiality.

Yes. When you are matched to a role, CourtesyMasters prepares you thoroughly for every conversation, with interview coaching as part of our seven-step recruitment process. Longlisted and shortlisted candidates also receive personal feedback along the way.

The best way is to join the CourtesyMasters network by submitting your CV, and following us on LinkedIn to see new vacancies. Keep in mind that some opportunities are handled confidentially and may not be publicly advertised.

From trainees to C-level, CourtesyMasters places candidates across departments like Culinary, Rooms, F&B, Events, HR and Executive Management, depending on current and confidential mandates. Want to see what is open right now? Explore our latest opportunities.

Yes. CourtesyMasters regularly provides CV feedback to longlisted and shortlisted candidates, and when you are matched to a role we prepare you thoroughly for the next step.

Yes. Discretion is key at CourtesyMasters. If you are employed and want to explore quietly, we handle your search with full confidentiality: you decide in advance how and where your profile is introduced, and nothing happens without your approval.

Yes. You can still apply if you are not based in The Netherlands. CourtesyMasters works with international hospitality professionals and recruits for roles across Europe, the Middle East, Asia and the Americas.

Absolutely. CourtesyMasters always keeps the door open for hospitality talent. Many candidates in our network are not actively looking. If you are open to future opportunities, you are more than welcome to submit your CV. We will approach you discreetly, and only when a role truly fits your ambitions.

No. CourtesyMasters supports candidates free of charge: our fees are paid by employers, not by you. The only exception is when you engage us yourself for personal career management or coaching, which is always agreed with you in advance.

CourtesyMasters guides you through every step, from intake and assessment to interview coaching and offer negotiation.

Would you like to see the whole journey? Discover our seven-step recruitment process.

Your CV is carefully reviewed by the CourtesyMasters recruitment consultants. If we see a match, now or in the future, we will contact you discreetly and prepare you thoroughly for every conversation, following our seven-step recruitment process. Your details are handled confidentially at every stage.

Curious to see what we can do for you? Submit your CV.

CourtesyMasters guides you through every step, from intake and assessment to interview coaching and offer negotiation.

Would you like to see the whole journey? Discover our seven-step recruitment process.

Your CV is carefully reviewed by the CourtesyMasters recruitment consultants. If we see a match, now or in the future, we will contact you discreetly and prepare you thoroughly for every conversation, following our seven-step recruitment process. Your details are handled confidentially at every stage.

Curious to see what we can do for you? Submit your CV.

CourtesyMasters' recruitment service covers permanent placements across all hospitality departments and levels: from role profiling and search to assessment, introduction and offer support. For senior or confidential roles we work through executive search, and for immediate needs through interim management. Discover our recruitment services.

Most assignments are conducted on an exclusive or semi-exclusive basis, defined by a signed agreement with a clear project scope. Which model fits best depends on your role, timeline and confidentiality needs, and that is exactly what CourtesyMasters thinks through with you during the strategic briefing. Prefer the fine print first? See our employer terms and conditions.

Our focus is premium hospitality: luxury hotels, resorts, restaurants, private members' clubs, private estates, family offices and high-end lifestyle brands. Does your organisation live by hospitality standards? Then we would be glad to explore what a search partnership could look like.

Yes. We document a selection of our work, from confidential leadership searches to interim assignments, in our case studies: real placements, real results. For confidential assignments we only share what all parties have approved.

CourtesyMasters focuses on permanent placements, executive search and senior interim management, rather than temporary or event staffing. If your operation needs experienced leadership at short notice, our interim management solutions may be the right fit.

Look for sector specialisation, a clear assessment approach, strict confidentiality and a partner who invests in understanding your organisation before presenting profiles. Ask any firm to explain the methodology behind a search and how success is measured. Our six-step methodology shows how CourtesyMasters approaches this.

Interim assignments are built for speed. After a focused intake, CourtesyMasters activates its interim network immediately and presents available professionals as quickly as the situation requires.

Need support at short notice? Explore our interim management solutions.

Arrangements like these are agreed per assignment. Every search is governed by the terms agreed in the assignment confirmation, including any arrangements for follow-up or replacement. We discuss these terms transparently during the strategic briefing, so you know exactly where you stand.

Fees are agreed in advance and depend on the specifics of the assignment. Every engagement is confirmed through a signed agreement covering the project scope, fee structure and other conditions, so everything is clear before the search begins.

To start a search, CourtesyMasters usually discusses the role context, business challenge, location, seniority, reporting line, expectations and timing, together with any confidentiality sensitivities and, where available, the compensation range. A single strategic briefing is normally enough to begin.

Yes. CourtesyMasters regularly conducts confidential leadership searches and sensitive replacement assignments. We work with discreet outreach, a controlled information flow and careful candidate screening, so your organisation stays protected throughout the search.

Yes. CourtesyMasters advises employers on every stage of the hiring process, from role profiling and interview techniques to engagement, onboarding and training programmes. The goal is simple: better conversations, stronger decisions and candidates who feel welcomed from the very first meeting.

CourtesyMasters partners with luxury hotels and resorts, private estates, (U)HNWI principals, restaurants, family offices, and international hospitality brands. Want to see the full picture? Explore all departments and sectors we cover.

CourtesyMasters recruits and places worldwide, with candidates and clients across Europe, the Middle East, Asia and the Americas. From luxury hotels and resorts to private residences, our international presence keeps us close to the markets where premium hospitality thrives. Curious where we are based? See our locations.

Discretion at CourtesyMasters is not just respected, it is expected. We work with NDA protocols, your information is only accessible to employees and associates bound by our strict confidentiality policies, and nothing is shared beyond the people who truly need to know. Read more about how we protect confidentiality.

Yes. CourtesyMasters advises on how to better position your vacancy and company in a competitive talent market. This is especially relevant for strategic, confidential or hard-to-fill roles where message, timing and discretion all matter.

Every CourtesyMasters search starts with a detailed intake. Together we define your needs, timelines, and expectations. From there we follow our proven approach: we design the search strategy, activate targeted outreach, assess and shortlist candidates, coordinate interviews and support offer, closure and follow-through.

Ready to brief your vacancy? Let us know.

Absolutely. CourtesyMasters maintains a network of senior interim professionals, from operational leaders to General Managers, ready to step in when your operation needs immediate reinforcement or faces a sudden leadership gap.

Discover our interim management solutions.

CourtesyMasters assesses cultural fit through a deep understanding of the role, brand, team dynamics and leadership context. Depending on the assignment, we combine interviews, behavioural assessments, reference checks and due diligence to evaluate both capability and long-term alignment.

Want to look beneath the surface? Discover our assessments.

Yes, CourtesyMasters focuses exclusively on premium hospitality, including luxury hotels, resorts, restaurants, private members' clubs, family offices, and high end lifestyle brands. That focus means every consultant knows the standards, expectations and dynamics of your segment from within.

Every search is different, and speed depends on the complexity of the role and the market. CourtesyMasters acts decisively from day one: for interim assignments you sometimes see the first strong profiles within days, and for permanent searches sometimes within one to three weeks. The exact timeline is agreed with you during the strategic briefing.

CourtesyMasters recruits for every level of your organization, from young talent to C-suite leadership. Whether you are hiring a Restaurant Manager, Director of Rooms, or Group CEO: we got you covered.

Need talent now? Let's get in touch.

Discreetly and personally. We discuss your private residence, standards and preferences in a confidential intake, then introduce carefully assessed Head Chefs from our trusted network, supported by dedicated assessments and OSINT-supported due diligence. Book a confidential meeting to begin.

Private staffing asks for deeper discretion, lifestyle understanding and long-term fit within a private residence or family office. Beyond experience, CourtesyMasters assesses judgement, privacy awareness and personal chemistry, supported by dedicated assessments and OSINT-supported due diligence.

CourtesyMasters evaluates candidates for private clients through dedicated assessments and OSINT-supported screening, designed for the demands of private environments. We look beyond credentials to character, discretion and long-term fit, because privacy, routine and reputation deserve lasting protection.

The process begins with a discreet, high-level intake to understand your private residence, family office or lifestyle needs. CourtesyMasters then curates and discreetly approaches candidates through our trusted network, and assesses them with dedicated tools, including OSINT-supported due diligence, before any introduction. Every step, from search to placement, stays personal and confidential.

Headhunting is the direct, proactive approach of specific professionals for a specific role, rather than waiting for applications. It is common for senior, scarce or confidential positions. CourtesyMasters has practised headhunting and direct sourcing for hospitality since 1999, always discreetly and with respect for everyone involved.

A boutique executive search firm is a small, specialised practice that takes on a limited number of assignments with senior attention, in contrast to large, volume-driven firms. CourtesyMasters has worked this way since 1999: a dedicated team, deep hospitality roots and personal involvement from first briefing to final placement. Read more about us.

Recruitment typically fills open vacancies through advertising and applications. Executive search works the other way around: a consultant proactively identifies and approaches accomplished professionals, including those not actively looking, and guides both sides through a confidential, structured process. CourtesyMasters combines both disciplines, always with a hospitality focus.

Executive search is a specialised form of recruitment for senior and hard-to-fill positions. Instead of waiting for applications, a search partner proactively identifies, approaches and assesses proven professionals, often confidentially. CourtesyMasters has applied this craft exclusively to hospitality since 1999, through a structured six-step methodology. Discover more about executive search services.

If you receive a suspicious message or offer that claims to come from CourtesyMasters, please contact us directly before responding. We will confirm whether the communication is genuine and take action to protect you.

CourtesyMasters is headquartered in The Hague, The Netherlands, and works internationally from hubs in Madrid, Florence, Rome, London, Monaco and Cannes. See our locations for the full overview.

CourtesyMasters was founded in Rotterdam, The Netherlands, in 1999. From Rotterdam to the world: over more than twenty-five years we have grown into an international hospitality search partner built on trust and discretion, working today from our headquarters in The Hague. Read more in our story.

CourtesyMasters uses a structured six-step methodology built on over 25 years of hospitality search experience: strategic briefing, targeted search intelligence, assessment, collaborative shortlisting, offer and closure support, and post-hire follow-through. Every step is designed to protect confidentiality, quality and long-term fit. Discover our methodology in detail.

You can reach CourtesyMasters directly by phone on +31 (0)70 322 76 30, by email at info@courtesymasters.com, or through our booking page or contact form. We respond personally and direct your enquiry to the right consultant or partner, whether your question concerns a confidential hire, a career move or a private staffing request.

Yes. CourtesyMasters routinely supports relocations and international assignments for employers, candidates and private clients, with placements across Europe, the Middle East, Asia and the Americas. See our locations for where we are based.

CourtesyMasters is likely the right partner if you value discretion, hospitality expertise and long-term fit over volume. We support employers seeking premium hospitality talent and professionals exploring carefully matched career opportunities, including confidential or rarely advertised roles. Contact us to discuss your needs, in full confidence.

Absolutely. Whether you are an employer or candidate, CourtesyMasters handles your information with discretion and in line with our privacy policy and applicable data protection obligations. Discretion is our default: your CV is only shared with your approval. Read more about how we protect confidentiality.

CourtesyMasters is a boutique hospitality search partner, not a transactional recruitment firm. Every consultant knows the industry from within, and our network and methodology have grown over more than 25 years. We see people, not profiles: every search is personal, confidential and focused on long-term fit.

Since 1999. For more than 25 years, CourtesyMasters has supported hospitality employers, private clients and professionals through executive search, management recruitment and career guidance built on trust, discretion and long-term relationships.

Want to know how it all began? Read our story.

Both. CourtesyMasters combines discreet headhunting, executive search and specialist hospitality recruitment, and has done so since 1999. For senior or confidential roles we often act as headhunters; for broader hiring needs we operate as a specialist recruitment and search partner with deep hospitality knowledge.